Conciergo Terms of Use Last Updated: 1/29/2024 Welcome to Conciergo! These Terms of Use (“Terms”) govern your access to and use of our website and mobile application (collectively, the “Service”). By accessing or using Conciergo, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service. 1. Acceptance of Terms By accessing or using the Service, you affirm that you are at least 18 years old, or the legal age of majority in your jurisdiction, and are fully able and competent to enter into these Terms. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to do so. 2. Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website or app and updating the “Last Updated” date above. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. 3. Use of the Service 3.1 Account Registration To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed to keep it accurate, current, and complete. You are responsible for safeguarding your account login information and for any activities or actions under your account. 3.2 Prohibited Activities You agree not to engage in any of the following prohibited activities: - Using the Service for any illegal or unauthorized purpose. - Accessing or using the Service in a manner that could damage, disable, overburden, or impair any server or network connected to the Service. - Attempting to gain unauthorized access to the Service or any parts of it. - Engaging in any activity that interferes with another user's enjoyment of the Service. - Using any automated means (e.g., bots, scrapers) to access or use the Service. 3.3 User Content You may be able to submit, post, or display content on or through the Service (“User Content”). You retain ownership of your User Content, but by submitting it, you grant Conciergo a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform the User Content in connection with the Service. You are solely responsible for your User Content and the consequences of posting it. 4. Intellectual Property The Service and its original content, features, and functionality are and will remain the exclusive property of Conciergo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. 5. Third-Party Links The Service may contain links to third-party websites or services that are not owned or controlled by Conciergo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Conciergo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. 6. Disclaimer of Warranties The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Conciergo makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Service or the information, content, materials, or products included on the Service. To the fullest extent permissible by applicable law, Conciergo disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 7. Limitation of Liability To the fullest extent permitted by applicable law, in no event shall Conciergo, its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service. 8. Indemnification You agree to indemnify, defend, and hold harmless Conciergo, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with (i) your access to or use of the Service; (ii) your User Content; (iii) your violation of these Terms; or (iv) your violation of any third-party rights, including without limitation any intellectual property, privacy, or proprietary rights. 9. Termination We may terminate or suspend your access to the Service, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. 10. Governing Law These Terms shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be resolved by the courts located in [Your Jurisdiction]. 11. Miscellaneous - Entire Agreement: These Terms constitute the entire agreement between you and Conciergo regarding the Service and supersede any prior agreements. - Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. - Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect. 12. Contact Us If you have any questions about these Terms, please contact us at Info@Conciergo.com.